Our model is very different from competitors in this space. We work with community based stores where store owners are passionate about serving their customers. Your orders are shopped with care by the store owners or store shoppers. They communicate directly with you if anything is out of stock and suggest you with great substitutions.
We reduce our cost significantly with this model. We work with futuristic technologies on the delivery side including self-driving cars, robots and drone delivery companies to reduce the delivery cost for our customers.
Servicing store is the store or web store which services/fulfills the order. We receive a receipt from the servicing store. Based on the store, store may service the order from any number of their store locations or through their web store department.
We provide AVOCADO Dashboard to our stores. Stores can change prices on the dashboard as they change prices in store. Due to time constraints, sometimes stores are not able to change prices on our Dashboard and hence there can be a price difference. To provide customers with peace of mind we provide AVOCADO Store Price guarantee so you don't have to pay more than you pay at the servicing store. We have observed the prices could be lower for some items on AVOCADO and higher on some due to ever changing prices on the servicing store.
We look at the entire receipt for that order and if the charge on the whole order is more than the receipt charge from the servicing store, we will refund you the difference.
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